Privacy Policy

Suncoast Mold & Water Restoration ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, and your rights. By using suncoastmoldandwaterrestoration.com, you agree to the terms below.

Information We Collect

We collect information you give us directly through our website, including:

• Contact form submissions: name, phone number, email address, service requested, and any message you write.
• Phone calls and emails: any details you share when you call or email us.

Our forms are processed by Netlify Forms, which sends submissions directly to our team email. Netlify uses spam-prevention measures (including honeypot fields) but does not sell or share your data.

We do not collect financial information through our website. Payment for services is handled directly with you or your insurance carrier outside of this site.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry, schedule an inspection, or follow up on a job.
• Coordinate with your insurance carrier on a covered claim, with your permission.
• Send you service-related updates by phone, text, or email.

We do not sell or rent your information to anyone. We do not share it with third parties except when required to deliver our services (for example, your insurance company on an active claim) or when required by law.

Cookies and Analytics

This site uses minimal cookies — primarily for basic functionality like remembering whether you've already seen our pop-up. We do not currently run third-party analytics or advertising trackers. If we add analytics in the future, we will update this policy.

Our location page embeds a Google Maps iframe. Google may set cookies through that embed under Google's Privacy Policy.

Data Retention

We retain form submissions and customer records as long as needed to provide our services, document jobs for insurance, and comply with Florida record-keeping requirements. After that, we may delete or anonymize the data.

Your Rights

You have the right to:

• Request a copy of the information we hold about you.
• Ask us to correct or update inaccurate information.
• Ask us to delete your information, subject to our legal record-keeping obligations.

To make a request, email us at suncoastmoldandwater@gmail.com or call (941) 205-7980.

Children's Privacy

Our services are for homeowners and property owners. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Effective" date at the top of this page. Continued use of the site after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out:

• Email: suncoastmoldandwater@gmail.com
• Phone: (941) 205-7980